We encourage you to review this document to understand the terms, policies, and more that are relevant to your use of our websites, products, or services. This includes how we handle your personal information and how you can update and manage that information.
Josmol Group Inc (“Company,” “we,” “us,” or “our”) operates various websites, including doktorconnect.com as well as other products, services, and mobile applications that are linked to this Privacy Policy. These include the DoktorConnect webpages and secure applications (collectively referred to as the “Sites” or “Websites,” unless specified otherwise). Individuals who use the Sites or Services are referred to as “Subscribers,” Users,” “Members,” “you,” “your,” or “yours.”
We provide online telehealth services that allow our Members to share their health history and engage with independent healthcare professionals (“Healthcare Professionals”) to receive medical and healthcare services. The Healthcare Professionals who provide healthcare services through our platform are independent professionals affiliated with various independently owned professional practices.
Please note that Users in different regions may be subject to different data protection laws, regulations, and standards. Therefore, this document contains a section specifically dedicated to consumers under the jurisdiction of the European Union.
Before using the Sites or Services, please carefully read this Privacy Policy. By visiting or using any of the Sites or Services, you agree to the practices described in this Privacy Policy, as well as the DoktorConnect Terms of Service and other relevant documents, agreements, rights statements, consent forms, and policies referenced above, as applicable. If you do not agree to this Privacy Policy or any of the mentioned documents, please refrain from using the Sites or Services.
When you visit or use any of the Sites or Services, or any other website or mobile application that references or links to this Privacy Policy, DoktorConnect will process your information for the purposes outlined below.
This Privacy Policy aims to provide information about DoktorConnect’s practices regarding the collection and use of personal information on the Sites, as well as other websites, mobile applications, and products and services linked to this Privacy Policy. The term “personal information” refers to information that, either alone or combined with other information, could reasonably identify you.
We have created this Privacy Policy to demonstrate our dedication to privacy and to establish trust with you. We understand that when you share information about yourself, you expect us to handle it responsibly. We are committed to earning and maintaining that trust.
It’s important to note that the personal information we receive through your use of the Services may be subject to different state and federal privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its regulations. Our collection, use, and disclosure of personal information described in this Privacy Policy may be further regulated by these laws. Additionally, when we collect, create, maintain, use, and disclose Protected Health Information (PHI), which is personally identifiable health information protected by HIPAA, we may be bound by agreements with health plans and healthcare providers. In such cases, our handling of PHI will comply with those agreements and your health plan’s Notice of Privacy Practices, where applicable. References to HIPAA, PHI, and related terms are provided for informational purposes. For official notices, more information, or questions about the use and disclosure of your PHI, please refer to your health plan’s Notice of Privacy Practices.
The following outlines the types of personal and other information that DoktorConnect may collect about you and how we may use and maintain that information:
DoktorConnect respects your privacy and is committed to protecting your personally identifiable information. We will not share, rent, sell, or otherwise disclose any of the personally identifiable information we collect about you, except in the following situations:
1. Service Fulfillment: If you have requested a service, we may use your information to fulfill your request, including sharing it with third parties involved in providing the service. We may review your case, medical records prior to and after your interaction with the Sites, and any records generated from the services received. We may share information about your care and use of services with your healthcare payor or as necessary to implement the plan designs described in your applicable Plan documentation or as requested by you. If your Plan offers incentives for service utilization, we may share information required to implement those incentives. We may also request courtesy notices from your treating physician(s) and additional medical records for the purpose of reviewing the quality of service, understanding treatment outcomes and costs, and improving treatments and recommendations. We will handle this process with care to minimize personally identifying information. Anonymous information gathered, including from medical records, may be used to generate insights about healthcare processes, specific conditions, and other matters. Anonymous information may be published by us, affiliated physicians, and researchers in journals, websites, and other locations. Your name or any identifying information will not be published without your permission.
2. Third-Party Contractors: We may disclose your information to third-party contractors who perform services on our behalf to provide specific services or complete transactions conducted with us.
3. Communication: We may use the information we have about you to contact you about relevant services through various channels such as telephone, text message, email, or direct mail.
4. Aggregated Data: We may disclose anonymized and aggregated data about you for marketing or promotional purposes. This may include information such as the percentage of our Sites’ users residing in a specific state. In these instances, no personally identifiable information that could identify you will be disclosed. Certain information, including your password, is not disclosed to marketing advertisers at all, even in aggregate form.
5. Merger, Acquisition, or Sale: In the event of a merger, acquisition, sale, or transfer of our assets or business, we may disclose information about you as part of the transaction. However, we do not guarantee that the receiving entity will comply with all the terms of this Privacy Policy.
6. Legal Obligations: We may disclose information about you to fulfill legal obligations, protect against fraud, enforce Members’ rights, resolve inquiries or disputes, receive payments, carry out business activities, safeguard records’ confidentiality or security, administer preventive health and case management programs, perform auditing and ratemaking functions, enable service providers to perform marketing services on our behalf, comply with federal or state laws, and meet other applicable legal requirements. If permitted by law, we may disclose your information in court or in connection with legal action arising from the improper use of our website, application, or services or in response to a subpoena, court order, or other legal process. Additionally, we reserve the right to release information to law enforcement or government officials if we deem it necessary, appropriate, or required by law, such as when there is a risk of harm to yourself or others.
If you use our Sites or Services outside of the United States, please note that your information will be transferred to servers located in the United States, potentially involving the transfer of information out of countries within the European Economic Area. By providing us with your information, you consent to such transfer and processing of your data.
Please note that the following section does not apply to Services performed by or associated with DoktorConnect Professionals.
You have certain rights under HIPAA regarding your protected health information. To exercise these rights, please follow the instructions provided below under “How to exercise your privacy rights.” We will respond to your request in accordance with the business associate agreement we have with your Plan, if applicable.
To safeguard the privacy of the data you transmit through the Sites, DoktorConnect utilizes technology designed to encrypt personally identifiable information before it is sent to us. This is achieved through Secure Sockets Layer (SSL) technology or similar encryption methods. We also take steps to protect the user data collected against unauthorized access. However, it is important to be aware that the Sites and our services rely on software, hardware, and networks, which may require occasional maintenance or experience security issues beyond our control.
Please understand that despite our best efforts and the guidelines outlined in this Privacy Policy, no data transmission over the Internet or encryption method can guarantee complete security.
You have the option to correct or update the information we collect about you by managing your account profile, contacting us using the provided contact information, or submitting a privacy request as detailed in the section “How to exercise your privacy rights” below. We will respond to your request in accordance with our agreements and legal obligations. In certain cases, we may retain both the original and updated information for reasons such as technical constraints, dispute resolution, troubleshooting, and agreement enforcement.
This Privacy Policy solely addresses the use and disclosure of specific information collected by DoktorConnect. It is important to note that while using the Sites, you may be directed to other websites beyond our control, and we are not responsible for the privacy practices of third parties or the content of linked websites. We encourage you to review the posted privacy policy whenever you interact with any website.
DoktorConnect’s Sites are continuously evolving, and modifications to the Sites or Services may occur at any time. We reserve the right to revise or remove any portion of this Policy at our discretion and without prior notice, except where legally required. Therefore, we recommend periodically visiting this page to stay informed about any changes. Any revisions to this Policy take effect upon posting on the Sites, unless otherwise stated. By continuing to use the Sites and Services after a change has been posted, you indicate your acceptance of the updated policy. If you disagree with the Policy, your sole recourse is to discontinue your use of the Sites and Services.
DoktorConnect does not knowingly collect or retain personally identifiable information from individuals under the age of 13, and our Sites are not intended for use by persons under 13 years old. If you are under 13, please refrain from using or accessing our Sites in any manner, except where permitted in accordance with our Terms of Service. In cases where personal information relating to children is permitted, it will be governed by this Privacy Policy as health information.
If you are a parent or guardian and discover that your child under the age of 13, or the equivalent minimum age according to applicable jurisdiction, has created a DoktorConnect account, please notify us using the contact information provided under “Contact Us” and request the deletion of your child’s personal information from our systems. If we become aware of collecting personal information from a child under 13, or the equivalent minimum age according to applicable jurisdiction, outside of the circumstances outlined above, we will promptly take steps to delete the information, unless prohibited by law.
Please note that we do collect information from employers regarding Members of all ages to determine eligibility for Services. If eligible under CCPA or GDPR, a parent/guardian may request that we cease processing that information. However, please contact your Employer if you wish for that information to no longer be provided to health carriers.
By choosing to visit DoktorConnect’s Sites, using our Services, or providing us with information, you agree that any privacy disputes or issues related to the terms outlined in this Privacy Policy will be governed by the laws of the State of Texas. You also agree to comply with any limitations on damages specified in our Terms of Service or any other agreement we have with you.
DoktorConnect’s Sites are owned and operated by DoktorConnect. The terms stated in this Privacy Policy remain effective even if the Member’s coverage is terminated, to the extent that we retain information about a Member.
Please note that the information provided below regarding specific services may not apply universally to all services, websites, or mobile applications offered by DoktorConnect.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the data collected to track and analyze the usage of this Application, prepare reports on its activities, and share them with other Google services. Google may also use the collected data to personalize ads within its advertising network.
Collected Personal Data: Cookies and Usage data.
Processing Location: US – Google Privacy Policy – Google Opt Out
Google Analytics on this Application may utilize Google’s interest-based advertising, third-party audience data, and information from the DoubleClick Cookie to enhance analytics with demographics, interests, and interaction data with ads.
Collected Personal Data: Cookies and Usage data.
Processing Location: US – Google Advertising Privacy Policy – Google Advertising Opt Out
Google Tag Manager is an analytics service provided by Google Inc.
Collected Personal Data: Cookies and Usage data.
Processing Location: US – Google Tag Manager Privacy Policy
LinkedIn Conversion Tracking is an analytics service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this Website.
Collected Personal Data: Cookies and Usage Data, Tracking Pixel.
Processing Location: US – LinkedIn Privacy Policy
Content commenting services allow users to leave and publish comments on the content of this Website. Depending on DoktorConnect’s settings, users may leave anonymous comments. If a user provides their email address, it may be used to send notifications of comments on the same content. Users are responsible for the content of their comments. If a third-party content commenting service is installed, it may collect web traffic data for the pages where the service is installed, even if users do not use the content commenting service.
This type of service allows users to view content hosted on external platforms directly from the pages of this Website and interact with it. Even if users do not use the service, it may still collect web traffic data for the pages where it is installed.
This type of service enables this Website to monitor the use and behavior of its components to improve performance, operation, maintenance, and troubleshooting. The types of personal data processed depend on the characteristics and implementation of these services, which filter the activities of this Website.
This type of service allows the management of a database of email contacts, phone contacts, or any other contact information for communication with the user. These services may also collect data regarding the date and time when messages were viewed and user interactions, such as clicking on links within the messages.
Marketo Email Marketing is an email address management and message sending service provided by Marketo, Inc.
Collected Personal Data: Email address and Usage data.
Processing Location: US – Marketo Privacy Policy
This type of service allows interaction with social networks or other external platforms directly from the pages of this Application. The interaction and information obtained through this Application are subject to the user’s privacy settings for each social network. This type of service may collect traffic data for the pages where it is installed, even if users do not use it.
This type of service allows this Application and its partners to provide, optimize, and serve advertisements based on the user’s past use of this Application. It involves tracking usage data and using cookies to transfer information to partners managing the remarketing and behavioral targeting activities.
The Sites are controlled and operated by DoktorConnect from our headquarters in El Paso, Texas, United States of America. If you choose to access the Sites from other locations, you do so at your own initiative and are responsible for complying with local laws, if applicable. Access to the Sites from jurisdictions where the content is illegal or restricted is prohibited.
By submitting data to the Sites or using the Services, you explicitly consent to the use and processing of your data in the United States, as outlined in these Terms of Service and DoktorConnect’s Privacy Policy.
DoktorConnect reserves the right to terminate your use of the Sites, features, or Services at any time and for any reason without notice if your conduct violates these Terms of Service. We will also terminate a user’s access to the Sites, features, or Services if, under appropriate circumstances, the user is determined to be a repeat infringer of third-party rights or in breach of these Terms. Upon termination, you must destroy all Materials obtained from the Sites and any copies thereof. The provisions of these Terms regarding Sites security, prohibited activities, copyrights, trademarks, disclaimer, limitation of liability, indemnity, and jurisdictional issues will survive any such termination. If your use of the Sites is terminated in accordance with these Terms, you agree not to attempt to use the Sites under any real or assumed name. Furthermore, if you violate this restriction after termination, you will indemnify and hold us harmless from any liability we may incur as a result.
The materials on the Sites are provided “as is” without any warranties, either expressed or implied. To the fullest extent permitted by applicable law, DoktorConnect disclaims all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that the Sites or the server making them available are free of viruses or other harmful components. We do not make any representations or warranties regarding the use or results of the use of the materials on the Sites in terms of their accuracy, correctness, reliability, or otherwise. Some jurisdictions may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
You agree to indemnify, defend, and hold DoktorConnect, DoktorConnect Professionals, and their directors, officers, employees, agents, and contractors harmless from any and all claims, damages, losses, costs (including reasonable attorneys’ fees), or other expenses directly or indirectly arising from (i) your breach of any provision of these Terms or (ii) your activities in connection with the Sites.
DoktorConnect does not represent that all products, services, and materials described on the Sites, or the Services available through the Sites, are suitable or accessible for use outside the United States or in all states and territories within the United States.
All Providers offering licensed Clinical services on the Sites hold professional licenses issued by the relevant licensing boards or agencies in the states where they practice. All physicians and psychologists possess advanced degrees in medicine or psychology and have undergone postgraduate training. If you have a complaint related to the care provided by a Provider, you can report it to the professional licensing board in the state where you received the care.
Any clinical records created as a result of your use of the Clinical Services will be securely maintained by DoktorConnect on behalf of DoktorConnect Professionals for a period not less than the minimum number of years required by state and federal law, typically at least six years.
All services associated with DoktorConnect are provided by and constitute a contract with:
DoktorConnect, Inc.
8700 Montana Avenue,
El Paso, Texas, 79925
If you have any questions or concerns about these Terms, please contact us using the information provided below under “Contact Us.”
DoktorConnect accepts payment only via major credit cards and does not accept cash, check, money order, or insurance reimbursement. By paying with a credit card, you authorize us to charge the indicated credit card for any fees and amounts specified in your order when they become due and payable. If we are unable to debit the applicable amounts from your credit card due to expiration or other reasons, we will notify you, and you must promptly provide a valid credit card account number. Your request for services from the Sites will only be fulfilled upon receipt and verification of full payment.
By choosing to visit the Sites or provide information to DoktorConnect, you agree that any dispute arising from your use of the Sites or these Terms will be governed by the laws of the State of Texas and the United States of America. You consent to the jurisdiction of the state and federal courts located in Santa Clara County for resolving any disputes related to our Sites. You also agree to attempt mediation for any such dispute and to abide by all limitations of liability stated herein.
If any provision of these Terms is unlawful, void, or unenforceable for any reason, that provision will be considered separate from these Terms and will not affect the validity and enforceability of the remaining provisions.
If you have questions, concerns, or wish to report a violation of these Terms, you can reach us through the following contact options:
DoktorConnect, Inc.
8700 Montana Avenue,
El Paso, Texas, 79925
For registered users, you may contact support or submit a message through the “chat” experience once logged in.
You can also call our general support toll-free line at +1 (915) 771-8523.
Obesity
Truck drivers are twice as likely to be obese compared to other US workers. Being obese, or overweight, can increase the risk of other health problems, such as: Heart disease, Diabetes, Hypertension, High cholesterol, Sleep apnea, and Lack of physical activity.
High Blood Pressure
High blood pressure, or hypertension, is when your blood pressure rises and stays high for a long time, which can lead to heart damage and other health problems. It can also raise your risk for heart disease and stroke, two leading causes of death in the United States.
We found 26% of truck drivers said they have hypertension, compared to 24% of the US working population.
Sleep apnea & Fatigue
The most common medical cause of excessive daytime sleepiness (EDS) is obstructive sleep apnea (OSA).
Specifically, among an estimated 14 million US commercial drivers,
17–28% or 2.4 to 3.9 million are expected to have OSA.